Category: News

Gaming support is one of the important metrics gauge when reviewing/rating any online gaming site . We believe it is very important to keep tight management control of a critical function like gaming support in a online rummy site like us. That’s the reason we have an in-house support that handles all the customer related issues.

The customer service agents at have good product knowledge so they address customer queries in a friendly and personalized manner. DeccanRummy.com is committed to providing quick and dependable customer service to all our players. Additionally, players can also refer to our FAQ guide on queries related to Rummy. Our FAQ section is quite comprehensive when it comes to questions about playing rummy card game 24/7 online. Chances are such that you may get your answer there itself.

We have a dedicated Customer support Team that is there for your need all times. At present, DeccanRummy.com has email and chat support 24/7 to all our customers. Tell us about your issue and we will get back to you quickly!

Support – Tickets

We have deployed a very good ticketing system that keeps track of customer conversations by converting them into tickets. Our ticketing system simplifies work, you can get to the issue directly without much hassle. Most importantly, the TAT (turn-around time) is very less.

To raise a ticket, follow the below steps

• Log in to your account
• Click on green colored button at the far right end in the lobby
• In the pop-up window fill all the details (email ID, Subject, Your query, User ID, and the category of your query)
• Verify the recaptcha and click on Send Feedback to send your query.
• You can rest assured that we will get back to you on the topic at the earliest.

Support – 24/7 Chat

Deccan Rummy offers 24/7 chat support services for all our patrons. The chat feature is very useful to resolve your queries instantly.  In order to use your live-chat feature, follow the below steps:

• Log in to your account
• In the lobby, click on the “Need help? Let’s talk” tab at the bottom
• Enter your UserID, email address, and mobile number and click on tick button to begin chat
• One of our customer support agents will assist you thenceforth.

From live chat to email-based support, we’ll always have your back, 24/7. Smart, friendly, and positive assistance is always there with Deccan Rummy.

If you have problems with or queries about a specific game or table please provide the table number and game ID if possible, we will go through the game history and resolve your issue.

According to the Telangana Gaming (Second Amendment) Ordinance, 2017 which has been issued after modifications in the provisions of the Telangana Gaming Act, 1974, Playing rummy online for cash stands banned in the state. As a law abiding company, Deccan Rummy wholeheartedly respects the decision taken by the court of law and have been rejecting profiles of players from Telangana during KYC verification process. Users are requested to kindly be aware of the fact that playing rummy for cash from Telangana is an offense. We have been informing players about this decision for several months now. We have also been refunding the positive account balance to the players playing from these locations. In-spite of all this we felt there is a necessity to put in place measures to ban illegal access. Hence we have implemented the location tracking feature.

Location Tracking

We have enabled a pop which will help us to identify the players location. This is done to ensure players from the restricted locations do not access our website. Users are requested to click on “Allow Location Access” before playing any game in our site. This facility is implemented to restrict players from the restricted locations to access our websites. Players are requested to allow their location to be accessed by us to ensure transparency. This location tracking is practiced by most online rummy sites now.

As soon as you open the DeccanRummy site, you will get a pop up window. It comes with a message “Will you allow deccanrummy.com to access your location?” click on allow location access and continue logging in

Open to Newbies across India

New Players can register with us for free. Flash free gaming, fast loading experience, exciting bonus offers and outstanding gaming experience are what you can count on to get. All new registrants in our website are eligible for a 100% Cash bonus up-to Rs. 5000. Also, you are given an opportunity to earn bonus up-to 200% every day in real cash for your deposits through our Instant Deposit Bonus offer. We conduct freeroll tournaments with a prizepool of over Rs. 420000 per month which will give you a genuine chance to win real cash prizes. Our cash tournaments are nominally charged when compared with other sites and comes with a handsome prizepool. Players can also compete in our Festival Special Tournaments that we conduct during festival times.

We also conduct special leaderboard contests on occasions. At present, there is a spectacular leaderboard contest by name “New Year Leaderboard 2018” going on where the players compete for Pattaya Trip and other exciting gadgets. Rummy experts will feel right at home the moment you land in our website. We’ve had people from other rummy sites say that our gaming interface is more suited to playing card games than those sites. We are also brainstorming about a VIP club for rummy pros which we believe will come to fruition in the next couple of months. Looking forward to see rummy enthusiasts join in huge numbers and have a wonderful time!

13 cards Classic Rummy card game is primarily a skill game. This skill game can bring you riches if you are familiar with the popular rummy hacks. If you are looking around for quick rummy hacks, then this article will help you in a big way.

Bluffing

Bluffing is one of the classical methods to win a rummy card game. What exactly is bluffing? Bluffing is trying to deceive someone as to one’s abilities or intentions. You will have to feign having stuff with you that others desire. In 13 cards classic rummy, bluffing means pretending to have a better hand than your opponents. In order to bluff, you will have to know about your opponent’s discard and picks. Once you learn about this, you may be able to picture the cards your opponents are holding. If your opponent is not picking too many cards from the discard pile or if his discards are random, chances are that he may be already holding a good combination of cards.

This is when you need to bluff. Pick cards from the discard pile for 3-4 moves till your opponents get really suspicious of you getting closer to winning. In such cases, more often than not your opponent will fold his cards in the fear of losing by a big margin. Rummy experts will not quit however you can prolong the game thereby reducing your points. It’s certainly a worthy trick.

Keep a hawk’s eye on discards

It’s an old strategy but a gold one. Keep a hawk’s eye on the cards your opponents are discarding. It would aid you to identify the sets and runs they are trying to make. This will make you extra cautious about your discards. In addition to this, remember the fall of your cards. This will make you do not discard cards that are required by your opponents.
For example, if your opponent discards K ♤, you can assume that he doesn’t want to make his sequence on A ♤ or Q ♤. So discard these cards if you have them and check if he picks it from the open deck or not. Repeat this for other combinations in subsequent steps until you declare.

Bait & ruse

Bait is something intended to entice someone to do something. At times when playing rummy online, you may need only one card to complete a sequence/run. For example, you hold there will be times that you just need one card to finish a sequence. For example, if you are having cards like J♥, Q♥ and A♥ and you just need K♥ to complete the run, you may throw in A ♥ or J ♥ as a bait to your opponent. Upon checking the discarded card, your opponent may think that you are not making any sequences with ♥ high cards and may just discard the K♥ which will help you to complete a pure sequence with 3 cards. This is a modern-day strategy that many players are using.

Apply these quick rummy hacks every day while playing 13 cards classic rummy and we bet you will notice the difference in your gameplay within few days. If you have any other enticing strategy which you think will be a good addition to this list, feel free to post it below the comments section. You can always refer our “How to Play Rummy” and  “Rummy Tips” section for further ideas.